In collaboration with Missouri Western, the vendor will provide and implement a CRM software application solution in a hosted environment. The vendor will implement the hosted service by installing the software, training the Missouri Western users and technical staff, configuring the software based upon Missouri Western requirements, establishing a test environment for system testing prior to going live in a production environment, developing all interfaces between the Missouri Western Hosted Services solution located in Maitland, FL and the hosted software solution, transferring data from the Banner system to the hosted software solution, cutting over the test system to a live production system, and closing out the implementation phase and beginning the maintenance/support phase of the project. Missouri Western currently uses the Ellucian (SungardHE) Banner ERP system with the Luminus Portal, Student, Finance, Human Resources and Financial Aid modules using Oracle databases in an Ellucian Hosted Services Environment supported by Application Managed Services from Ellucian.